Job review from in Chester Springs, PA 19425 on 05/12/19

Overall Rating:

5  out of 5
Our Overall Service

great company from first interaction to completion of the job. Highly recommended.

Call Representative

very responsive, follows through, personable, pleasant to speak with, and very knowledgeable

Sales Process

Very good. responsive to my concerns. He didn't oversell. He worked with me and accommodated my busy schedule. I travel and work non-stop, so I have limited time to meet contractors. Sales person worked on weekend and evenings to answer my questions.

Our Installation Crew

Truly the best in this industry and area. My first interaction was with the Project Manager, Vitaly Galitsky, who stopped by and walked through the entire job before anything was started. He pointed potential issues and suggestions for me to consider, that were spot on. He is extremely knowledgeable, honest, never felt that he was trying to oversell me on the job. Then he scheduled the crew to stop by and start the job. Overall, the crew would arrive early, leave late every day. They work hard, doesn't matter what the weather conditions are (rain or snow), very pleasant to deal with. Very knowledgeable, polite, honest. Given taht I am never home, always working late, I felt that the crew would be safe to have work around the house. They were very respectful and courteous to my wife and family. The workmanship and attention to details on the job was fantastic. You can see the pride in the European workmanship in their work product, everyday. The Project manager Vitaly was outstanding. He is honesty the best project manager that I have dealt with in my 30 years of being a homeowner and a real estate investor. We encountered many surprises on the job and Vitaly always worked to find solutions that don't cost excessive cost/budget impact. Overall, fantastic experience.

The Cleanup Process

excellent. Done on a daily basis. they will leave the place in a better clean situation than what it was before the jib was started.

What made you choose our company:

you were premium installer by James Hardie, and i was determined to buy James Hardie product for my house. I met with your sales person (Murray), and walked me through the process and explained everything thoroughly with me. he was very detailed oriented, honest, hard worker, responsive to my questions and requests at odd hours and weekends, not too pushy. Then after the initial few meetings with Murray, I did online research to look at reviews within Angie's list, HomeAdvisor, BBB, Chester County preferred contractor book...and I was very pleased with what I found. Finally, the price level was competitive. There was another contractor that was competing for my business (an Amish company that also had good reviews in the area). At the end of the day, given the size and long history of Global Home Improvement, and the European workmanship that i had read about online from the reviews, I went with GHI. Best decision ever. In few years, I may change my windows and roof, and I will make sure to contact them for this job. Highly recommend this company to anyone.

our service area

We serve the following areas

New JerseyPennsylvania Our Locations:

Global Home Improvement
1680 Loretta Ave
Feasterville Trevose, PA 19053

Global Home Improvement
53 Brown Ave
Springfield Township, NJ 07081
Service Area
Free Quote