Between the purchase and start of the project there seemed to be a lack of communication.
Wasn't receiving emails (not correct address), and didn't use correct name.
Came to the house, was informative of the products to be used.
Once the project started, the installation crews did a great job and worked within our time frame for the project.
Cleanup was pretty good, but found trash and nails for some time after they left.
The price was a little better than another quote we had, and they were able to complete the project within the time frame that we requested.