All people were professional and well informed
Polite and answered all questions completely,
A pleasure dealing with someone who really understood how to do window replacement. Having done home renovations myself we got along extremely well. An enjoyable experience.
Friendly and very skilled. We discussed a problem caused by a previous (cheap) vinyl window replacement job. They showed me options which allowed my input then I gave them the go-ahead. I was very satisfied and appreciated that courtesy.
Did a great job removing all debris outside and cleaning up the rooms where work was performed.
Quality of windows presented by salesman. Price was in line for a window of this level. Seeing the sample gave me the assurance I was getting exactly what I was paying for. Saw Marvin windows on This Old House, they don't install cheap products. Compared to 2 other products, one of which was Andersen (over priced and not as good looking) I know I chose the right company.